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in operation and always with you

Competently, reliably and quickly, our system specialists support you in operating our energy management systems and solving technical requirements. No matter how - you can always reach us: by phone, by email or we access your system via secure remote access and help "on site", so to speak.

In case of conceptual questions, we will gladly take the time to support you personally in your operation.

Remote-service and software maintenance

Our service offer for you: Included in different service levels is the regular inspection of the EOS/EAS system components installed at the customer's site, as well as their configuration and the inspection of critical fault messages. If communication with the modules is disturbed, or if there is a failure of an electronic component, this is detected quickly and reliably by our analysis, and appropriate troubleshooting measures are initiated.

Furthermore, you always stay up2date with our continuous software update service.


For advice on installation, commissioning, application, configuration, analysis and to arrange further training, you can reach our Service Hotline.

  • by phone at +49 7261 659940
  • or by e-mail to service(at)dibalog.de



dibalog Full service portfolio

Individual and customized training

EOS Load Management

Reduce grid costs by up to 40%

EAS Energy Management

Reduce energy costs by mouse click

EOS/EAS optimization add-ons

One System - powerful add-ons